General questions

How do I check-in online?
See the manual / how to 'link'.
When can I check-in online?
From 24 hour until 4 hour before your flight schedule.
In which cities can I check-in online?
You can check-in online in all flights except international flights.
How many passengers can I check-in online at one time?
Currently 9 passengers maximum at a time.
Can I do Split check-in online?
Yes, There is more than one name of passenger on the ticket, the passenger can still make a separate check in process.
I lost my online boarding pass. What do I do?
Click the same link of Sriwijaya Air online check-in. The system would identify that you have already checked-in, then you can reprint your boarding pass or resend to your email.